Privacy Policy
CastellaniUS.com is hosted by Yahoo! Store. Yahoo! hosts
the store pages, ordering system, and order data. Yahoo! automatically
collects order information but may only use this information in the
aggregate. If you accessed this store through Yahoo! Shopping, Yahoo!
also automatically collects information about your shopping experience.
Please see theYahoo!
Privacy Policy for more information about how Yahoo! uses this
information.
We will use personal data we collect (such as your email address) for
general correspondence with the customer and whenever necessary for the
facilitation of order processing and communication.
Your privacy is important to us, and we will not sell
customer data to other companies for profit or marketing
purposes.
General Policies
If a check is returned there will be a $20.00 returned check fee.
Shipping Policies
We offer the following shipping methods and delivery times:
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Standard:
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UPS Ground 5 - 7 Days
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Express:
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UPS Second Day Air
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Overnite:
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UPS Next Day Air
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For shipments to Alaska, Hawaii and Puerto Rico an additional $20.00
freight surcharge per order will be added to the above charges. Sorry,
but we are not shipping outside of the United States and territories at
this time.
Taxes
We collect state sales tax only when the shipping address is in one of
the following states:
New York: 8.875%
Credit Cards Accepted
Please note that we accept American Express, Discover, Mastercard, and
Visa.
Return Policies
Items are accepted for return within 30 days of purchase date, with
receipt or legitimate copy of electronic invoice. In order to qualify for
return, the item must be in un-used, undamaged condition, and in its
original packaging. Items for return credit are subject to a 15%
re-stocking fee. Items EXCHANGED for a similar item will not incur a
re-stocking fee. Please note that:
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Shipping and Handling charges are NOT refundable.
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There are NO returns on special-order or customized products.
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All 'intimate apparel', such asunderwear, are final sale and cannot
be returned.
